With the 5 Broadgate building UBS builds a representative main headquarters in London. The move to the new building (approx. 70'000 ²) begins in the second half of 2015. In the course of the consolidation of the existing properties the FM services will be tested and adjusted to the needs of the future. In doing so the simplification of interfaces, the bundling of contracts and service provision with strategic partners will be sought after in order to efficiently ensure the operation of the new building.


  • Define services and describe
  • Initialize procurement process (RFP) and implement
  • Management and coordination of the Competitive Dialogue (detailed development of the services concepts with the providers)
  • Evaluate and assess contract models Organisation development internal/external
  • Creation of a modular FM contract
  • Deadline planning and monitoring, coordination and implementation of meetings, administering an open-issues list

Customer benefits

  • Competitive Dialogue for optimisation of services, the contract and cost model
  • Clear definition of interfaces for internal and external services
  • Modular set of agreements with transparent costs
  • Development of strategic partnership as basis of efficient start-up of 5 Broadgate
  • Reduction in overall contractual costs