Objective


To examine its competitiveness the Inselspital Bern revised the performance standards for cleaning. The performance figures will be adjusted to the customary market values/standards insofar as is reasonable thereby ensuring the opportunity for internal and external benchmarking. The new performance figures will be implemented in the existing cleaning calculation tool RealClean (based on SpeedikonFM) and the reporting adjusted to the current needs.

Additional sub-projects:

  • Review service range of services, special services
  • Drafting a training concept (incl. aids such as application manuals) for cleaning-specific application of the EDV tools SpeedikonFM / RealClean

Implementation


  • Expert support and accompaniment of the project director in the review process and the EDV technical implementation
  • Introduction of Know-How on customary standards and benchmark figures
  • Support in creation / adjustment of the reporting
  • Drafting of the training concept and the accompanying documents

Customer benefits


  • Competitive cleaning services
  • Internal and external benchmarking possible
  • Transparent planning and calculation documents based on EDV for cleaning and special services
  • Standardized training documents for cleaning-specific application of SpeedikonFM / RealClean