Objective


Management liked the strategic fundamental decision to demolish the machine park and to outsource the laundry services.
The following objectives were defined:

  • Professional accompaniment of the outsourcing process
  • Cost overview for the future textile management
  • Realisation of the cost optimisation potential in the Laundry / Laundry Management Department

Implementation


  • Development of solution approaches in the scope of the operation concept and the future logistics
  • Implementation of the invitation to tender for the textile management and the accompanying services
  • Planning of the measures in connection with the dissolution of the laundry services, such as the dissolution Machine park, dismantling and development of the necessary infrastructure for the new operating concept incl. cost calculation.
  • Accompaniment and support of the Change Management and Implementation process

Customer benefits


  • Service Level Descriptions for all services areas
  • New and complete set of agreements with clear interface regulations
  • Cost transparency and streamlining article assortment